Return Policy
At Agricart.pk, customer satisfaction is our priority. We strive to make our returns process as easy and straightforward as possible. Below are the detailed rules for returning items purchased from us
Returns
Provide order details When contacting customer service, please provide your order number, the item you wish to return and the reason for the return. Our customer service team will provide you with a return address and any additional instructions. Include proof if the item is defective or damaged. Items must be returned in their original condition, unused, unwashed and with all tags and packaging. Claims for warranty items will not be made and are the responsibility of the company. Company’s decision will be final. STORE WILL NOT BE LIABLE FOR REFUNDED GOODS NO WARRANTY NO RETURNS EXCHANGE OR WARRANTY ON ANY ELECTRIC ITEMS RETURNABLE AND EXCHANGEABLE Items may be returned or exchanged unused and in their original condition.
Return costs
AgriCart.PK is responsible for the return of wrongly shipped items by AgriCart.PK / The customer is responsible for the return of wrongly ordered shipped items. Packed securely. We recommend using a reputable shipping service or purchasing shipping insurance for valuable items.
Inspection and approval
When we receive your returned item, our team will inspect it to make sure it meets our return criteria – we’ll let you know if your return is accepted or rejected. If your return is approved, we will process the return and notify you of the next steps, which may include a refund or exchange.
Exchange process
If you wish to exchange an item please specify the new product you require when contacting customer service Exchange is subject to product availability If the item required is out of stock we will offer you a replacement or issue a refund will do
Price adjustment
Any price difference between the returned item and the new item will be adjusted accordingly. If the new item is more expensive, you must pay the difference. If it is cheaper, we will refund the difference.
Non-returnable items
Some items are non-returnable Products marked as non-returnable at the time of purchase Perishable items Custom-made items
General conditions
Policy Changes AgriCar.pk reserves the right to change this return policy at any time without prior notice – the current return policy will apply to your return.
Conflicts
In case of any dispute, our customer service team will work with you to resolve the issue immediately by contacting us. For any further questions or assistance, please feel free to contact our customer service team. We are here to help and ensure that your shopping experience is pleasant and hassle-free.